Utilization

Hello Jeffrey,

I would be very interested to know more about utilization and your view of what it is and how it is used at this point in time. I am familiar with the principle. I am surprised that you say it is more important than empathy. I would think that empathy is an important piece of rapport and that it is a precursor to using the principle of utilization. Without establishin rapport, I wonder how it is possible to use the principle. I realize you did not say that rapport is not important. I guess what I am saying is that I believe it precedes utilization and so is, perhaps, more important.

I await your response with anticipation.

In spirit,

Avrham

Replies:

Utilization Defined, by Jeffrey Zeig, 9/17/97 Thank you, by Avraham Cohen, 3/29/98 utilization - another understanding, by baruch shulem, 4/13/98 a belief that the client has what it takes!, by Diane Kistner, 5/23/98 Utilization, by Josephine Balken: jb, 5/2/99 Re:Utilization, by bucky@cox.net, 01/19/02 Use a name, by Steve Lankton, 12/24/02 Re:Utilization Defined, by mary saavedra, 06/21/04

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