Internal Change Agent or Consultant?

I am doing a research paper on organizational development for an MBA class I am taking. I was wondering if anyone who has been in the organizational development field for a while could answer the following question:

Who is better able to make a lasting major organizational change for a company - an internal change agent (someone who is employed by the company) or a consultant from outside the company?

I realize it depends on many variables and depends on the situation, however, I would like to hear any thoughts you might have.

Thank you in advance for any responses!

Replies:

Internal/External Consultants, by Steve Horn, 10/15/97 Internal VS External, by Wyatt Dupuis, 12/17/98 Re:Internal VS External, by Jason Sheedy, 12/03/03

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