This discussion is very much contingent on the 'type' of counseling one practices. The more didactic, the more cognitive behavioral, e-mail communication adds another facet to the "homework" assignments that might be given. Frankly, my own feeling is that the whole psychotherapy enterprise is increasingly a 'craft' without an anchor (hmmm, a double entendre boating metaphor!!). So whether the internet is used or not, the nature of the task really remains as muddled as ever and unfortunately remains unchanged. Of course, this has never prevented all the experts from fervently writing about their newly founded or new elaborations of older theories--oops, but that's getting beyond the question, isn't it.
Counseling based more on self-disclosure models and 'affect' theories and relationship issues, the issues become much thornier. Confidentionality is much harder to insure. Robert Langs has written extensively about 'extra therapeutic contacts, but this within an 'insight oriented' psychotherapy context.
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